Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Mahatma Errehmuñoz

Mahatma Errehmuñoz

October 29, 2026

5 out of 5 rating by Mahatma Errehmuñoz
"Thank you Andrea Muszynsky for guiding us to choose the better option for our insurances."
We responded:
"Thank you for the 5-star review, Mahatma! We’re glad Andrea helped you find the right insurance options at a reasonable price. We appreciate your trust and look forward to helping you again. - Matt"
Profile photo of Aleja Romo

Aleja Romo

October 28, 2026

5 out of 5 rating by Aleja Romo
"Gracias por tu soporte Andrea"
We responded:
"¡Muchas gracias por tu reseña, Aleja! Nos alegra saber que Andrea pudo ayudarte. ¡Agradecemos mucho tu confianza! - Matt"
Profile photo of Andrea Leboeuf

Andrea Leboeuf

October 26, 2026

5 out of 5 rating by Andrea Leboeuf
"Great service & prompt quotes. Matt made it easy! Thank you!"
We responded:
"Thank you for the 5-star review, Andrea! We’re glad Matt made the process easy and provided prompt quotes. We appreciate your kind words and are happy you had a great experience with our team. - Matt"
Profile photo of Zach Joseph

Zach Joseph

October 22, 2026

5 out of 5 rating by Zach Joseph
"Adam is a great member of the team. Always very helpful"
We responded:
"Thank you for your kind words, Zach! Glad to hear Adam has been helpful for you, he's been a great asset for our team. Your feedback is greatly appreciated. - Matt Arce"
Profile photo of Jack Jackson

Jack Jackson

October 22, 2026

5 out of 5 rating by Jack Jackson
"Great customer service I highly recommend State Farm car insurance"
We responded:
"Thank you, Jack! We appreciate your recommendation and are glad you had a great customer service experience. We’re grateful for your business! - Matt Arce"
Profile photo of Andrew French

Andrew French

October 22, 2026

5 out of 5 rating by Andrew French
"After YEARS of being a Progressive customer they drastically raised my rates. Adam helped me insure more vehicles AND got me renters insurance on top of it for less than I had been paying. I actually impulse bought a new boat and Adam had it insured the same day before I hit the water. After such a great experience I chose them to insure my newly opened business as well. Nothing but good things to say about this team!"
We responded:
"Thank you, Andrew, for your continued trust and for sharing your experience. We’re glad Adam could help you explore coverage options and make the process smooth, especially when adding your boat and new business. We truly appreciate your business! - Matt Arce"
Profile photo of Leyda Alexandra Chacon Chacon

Leyda Alexandra Chacon Chacon

October 20, 2026

5 out of 5 rating by Leyda Alexandra Chacon Chacon
"Atención Excelente"
We responded:
"Leyda Alexandra,

¡Qué alegría recibir tu comentario! Nos alegra saber que la atención que brindamos fue de tu agrado. Siempre estamos aquí para ayudarte con tus necesidades de seguros.

- Matt"
Profile photo of Amy

Amy

October 15, 2026

5 out of 5 rating by Amy
"It was very easy to get a quote and switch my insurance. Matt explained the coverage and savings perfectly. Thanks State Farm!"
We responded:
"Amy,

We're so happy to hear that the process of getting a quote and switching your insurance was smooth and easy. We do our best to make things simple and easy so you don't have to worry. Thank you for choosing us and for your kind words!

- Matt Arce"
Profile photo of Duane Harrod

Duane Harrod

October 13, 2026

5 out of 5 rating by Duane Harrod
"I recommend doing business with Matt Acre or Matt Mixen Excellent Knowledgeable and Fast service"
We responded:
"Thank you for the great review, Duane! We’re glad you found our pricing competitive and had a quick, easy experience with our team and claims process. We appreciate your recommendation and your trust with your boat and vehicle insurance! - Matt Arce"
Profile photo of Ivan Cortes

Ivan Cortes

October 1, 2026

5 out of 5 rating by Ivan Cortes
"Super helpful! They are always keeping the client on top of their priorities! Thank you"
We responded:
"Ivan,

Thank you so much for your kind words! It's wonderful to hear that you found Andrea super helpful. We always aim to keep our customers as a top priority. Your feedback truly means a lot to us.

- Matt Arce"
Profile photo of Lourdes Flores

Lourdes Flores

September 28, 2026

5 out of 5 rating by Lourdes Flores
"Andrea ofrece un excelente servicio. Es muy amable, me resolvió mis dudas con mucha paciencia y rapidez. Da gusto encontrar lugares que se preocupan por el cliente."
We responded:
"Lourdes,

¡Qué alegría saber que has tenido una experiencia tan positiva con nosotros! Nos encanta escuchar que Andrea pudo ayudarte con tus dudas de manera amable y rápida. Nos esforzamos por brindar un servicio que realmente se preocupe por nuestros clientes.

- Matt"
Profile photo of Andrienne Leeanne Abuel

Andrienne Leeanne Abuel

September 14, 2026

5 out of 5 rating by Andrienne Leeanne Abuel
"Matt went above and beyond service! Was able to get things done seamlessly and at a reasonable price. Even helped me tie up loose ends and cancel my previous insurance."
We responded:
"Thank you so much for the kind words! I’m glad Matt Mixen could make the transition seamless and help take care of the details along the way. We truly appreciate your trust and your business! - Matt "
Profile photo of Elizabeth Hinman

Elizabeth Hinman

September 9, 2026

5 out of 5 rating by Elizabeth Hinman
"They are great to work with. Very patient with my questions and answered everything."
We responded:
"Elizabeth,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our office. It's always our pleasure to assist with any questions you have. We're here to help whenever you need us!

- Matt"
Profile photo of Mark Reynolds

Mark Reynolds

August 31, 2026

5 out of 5 rating by Mark Reynolds
"While researching the net for a new insurance company, I had the good fortune to come across the Matt Arce State Farm office in Berkley on Woodward avenue.
I wanted a brick-and-mortar office with an agent close to where I live.
I called and spoke to Adam Wiltscheck. He asked for some general information and we set up an appointment.
Making the decision to change insurance companies after being with the same company for over 40 years was a major decision. My wife and I needed to insure 2 vehicles, our home, and have the 'Umbrella' coverage.
I went to the Arce Agency the following week and spent over 2 hours of very worthwhile time with Adam as we discussed all of the major factors relative to the policies as well as many, many
of my more nuanced questions.
Adam was able to answer any and all of my questions - if not off the top of his head - he knew exactly where to go within the State Farm company information sites and/or relative online
information.
The information I learned from that meeting and the subsequent meeting with my wife present was immeasurable. I didn't realize how much I didn't know about what an insurance policy encompasses.
Like most people, I just grunted through signing whatever documents my current insurance sent me throughout the year(s), without questioning what changes were being made. Mostly these documents were just notifications of cost increases.
Adam was able to very patiently go through every line of every aspect of each policy and explain their relevance. By the time my wife and I signed the documents making State Farm the insurer of all of our insurance requirements, I was quite confident that we had made a very solid decision with having Adam as our insurance agent. I now have knowledge about the thousands of dollars which are spent every year on insurance after spending a few hours with Adam, which I was mostly clueless about after 40 years with my previous insurance company.
Adam is an interesting, intelligent, resourceful, and talented individual. He is not only very knowledgeable about the insurance industry but he is an accomplished musician as well.
Thank you Adam for a job well done.
Thank you for your patience, as I asked a lot of questions.
Respectfully.
Mark & April"
We responded:
"Mark & April, thank you so much for taking the time to share such a thoughtful review. We truly appreciate the trust you placed in our office, especially knowing what a significant decision it was to make a change after more than 40 years with the same insurance company.

One of the things we value most is making sure our customers understand their coverage and feel confident in the decisions they’re making. It’s wonderful to hear that Adam took the time to answer your questions, explain the details, and make the process informative and comfortable for both of you. We’re very fortunate to have him on our team, and I know he’ll appreciate your kind words (including the shoutout to his musical talents!).

Thank you again for choosing our office to help protect your home, vehicles, and family. We’re grateful to have you both with us and look forward to being here whenever you need us.

— Matt Arce"
Profile photo of Jerry

Jerry

August 18, 2026

5 out of 5 rating by Jerry
"I worked with Matt Mixen and did a lot of analysis of my home and auto insurance options (I'm retired with too much time on my hands lol). Matt saved me money but also was able to explain what I was getting and work with me to customize my plans. Thanks!"
We responded:
"Jerry,

Thank you so much for sharing your experience! It's wonderful to hear that you found the analysis of your home and auto insurance options helpful. We always aim to ensure that our customers understand their options and feel confident in their choices. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!

- Matt"
Profile photo of Richard Taylor

Richard Taylor

August 14, 2026

1 out of 5 rating by Richard Taylor
"Crap insurance company.
Crap communications.
Unhelpful staff.
Documents go walkabouts.

Take your business elsewhere, I know I will in future.

Good until they get your money, but useless when you need help later."
We responded:
"Hi Richard, I'm sorry you feel that there's been a lack of communication recently. I'm not seeing any record of you contacting my office recently via phone or text, but if I'm missing something please give us a call or shoot us a text so we can resolve any issues you may be having as soon as possible. We are here for you! - Matt Arce"
Profile photo of Betty Duran Zamudio

Betty Duran Zamudio

July 21, 2026

5 out of 5 rating by Betty Duran Zamudio
"Andrea Gómez me ayudó mucho con encontrar seguro de auto y renta, con precios accesibles y lo mejor es que habla español y te da una experiencia personalizada"
We responded:
"Betty,

¡Qué alegría saber que Andrea te brindó una excelente experiencia al ayudarte con el seguro de auto y renta! Nos encanta poder ofrecer atención en español y asegurarnos de que te sientas bien atendida. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. - Matt Arce"
Profile photo of Mikki Danow

Mikki Danow

July 20, 2026

5 out of 5 rating by Mikki Danow
"Matt M, was such a great help! He was professional, patient and talked me through the entire process of switching my insurance and he helped me get every discount I could possibly get. Definitely recommend Matt M and his office."
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Mikki. Thank you for trusting our agency to keep you covered! - Matt"
Profile photo of Terry Kopp

Terry Kopp

July 10, 2026

5 out of 5 rating by Terry Kopp
"My mother and I will forever be grateful to the Matt Arce agency. My younger brother was insured with them for years prior to his passing from cancer 3 years ago, and ever since, this agency has afforded us so much compassion, understanding, honesty, and patience while we worked out sorting his personal items and affairs.
This agency leveraged their influence with the company to allow us extended time with my brother's policy allowing us to focus on more pressing concerns.
I would like to mostly thank Mike from the bottom of my heart for how kind he has been to me, and especially my mother when he spoke with her. That was a difficult situation for us, and the Matt Arce agency made it much easier for my family to deal with it."
We responded:
"Terry,
Thank you so much for sharing your heartfelt experience with our office. It truly means a lot to hear how we could provide support and compassion during such a difficult time for your family. Mike always goes above and beyond for our customers and treats everyone like family. We're grateful to have been able to assist you, your mother, and your younger brother over the years. We're here for you whenever you need us. Your kind words are deeply appreciated.
- Matt Arce, Agent"
Profile photo of Robin Stump

Robin Stump

July 3, 2026

5 out of 5 rating by Robin Stump
"When I needed a quote matt mixen called we figured it out. And I didn't have the money right then so I ask him to call back on the 3rd. And he did just that not 10 other calls in-between I appreciated that. And the service was explained thoroughly and very pleasant not pushy."
We responded:
"Robin,

Thank you so much for sharing your experience! It's wonderful to hear that everything was explained thoroughly and that you felt comfortable with the service. We're glad that the follow-up was just right for you. If you ever have any more questions or need assistance with your insurance needs, feel free to reach out. - Matt Arce "
Profile photo of Chris Girardin

Chris Girardin

June 24, 2026

5 out of 5 rating by Chris Girardin
"Matt Mixen was wonderful very professional and helpful and saved us money definitely recommend"
We responded:
"Chris,

Thank you so much for your kind words! It's great to hear that you had a positive experience with Matt. We're thrilled that he was able to assist you in such a professional and helpful manner. Your recommendation means a lot to us. If you have any more questions or need further assistance with your insurance needs, feel free to reach out. - Matt Arce
"
Profile photo of Gabriela Sanchez

Gabriela Sanchez

June 13, 2026

5 out of 5 rating by Gabriela Sanchez
"Andre fue excelente! Me ayudó cuando otra aseguradora famosa me dijo que no se podía, me dio un buen precio, le dio seguimiento a mi caso hasta concretarlo. 10 de 10!"
We responded:
"Gabriela,

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Andrea pudo asistirte de manera tan efectiva. Nos esforzamos por brindar un servicio de calidad y es un placer saber que cumplimos con tus expectativas. Si necesitas más ayuda con tus seguros, no dudes en contactarnos. - Matt Arce"
Profile photo of Eden Bunn

Eden Bunn

June 10, 2026

5 out of 5 rating by Eden Bunn
"Matt was extremely helpful in explaining and guiding me through the steps of renters insurance! He communicated everything I needed to know, sat down with my mother to answer any questions, and always responded quickly. I highly recommend Matt as anyone’s insurance agent!"
We responded:
"Eden,

Thank you so much for your kind words and for taking the time to share your experience! I'm delighted to hear that Matt was able to assist you with your renters insurance needs and provide clear guidance. Your recommendation means a lot to us, and we're grateful for your trust in Matt as your insurance agent. - Matt Arce"
Profile photo of Lisa Crumel

Lisa Crumel

June 4, 2026

5 out of 5 rating by Lisa Crumel
"I highly recommend State Farm. The rates are great! I really liked the customer care my agent gave me . Very kind and informative man. He found the best rates for my needs, Kudos Adam!"
We responded:
"Lisa,

Thank you so much for your wonderful feedback! I'm thrilled to hear that you had a positive experience with us and that Adam was able to assist you with your insurance needs. We truly appreciate your recommendation and are glad to have you as part of our State Farm family. If you have any more questions or need further assistance, feel free to reach out anytime. - Matt Arce"
Profile photo of Raj Gupta

Raj Gupta

May 18, 2026

5 out of 5 rating by Raj Gupta
"A lot of patience and knowledge.
Great customer service!
Thank you!"
We responded:
"Raj, thank you so much for your kind words! We will always strive to leave you with a positive insurance experience. We appreciate you and your support! - Matt"